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A sample digest

This is the email Watchtower sends each morning, shown for an invented agency called Harbor & Pine Digital. Every name and number on this page and in the sample dashboard is invented. It is not a real agency, and nothing here is connected to any account.

The email and the dashboard are built by the same code as the real ones, from sample data. Links stay inside this sample, and anything that would change a sub-account is switched off.

From Watchtower

Subject Redwood Roofing Co and 3 others need attention

5 new critical, 1 new warning in 4 sub-accounts · 9 of 11 sub-accounts need attention. 3 issues fixed since yesterday.

Watchtower

Harbor & Pine Digital

5 new critical, 1 new warning in 4 sub-accounts · 9 of 11 sub-accounts need attention. 3 issues fixed since yesterday.

Top 3 to fix today

  • Copperfield Auto Repair: Some texts were rejected because the sending number isn't registered for A2P. · Fix it
  • Alder Street Dental: A new lead (contact 9d2e4b7a, from Facebook) had no message, task, appointment or deal recorded 42 minutes after arriving. · Fix it
  • Marigold Bakery: +13125550142 can take calls but has no assigned user, ring group or forwarding number. · Fix it
Same issue across sub-accounts
  • "Missed call text back" is saved as a draft, not published. It won't run until it's published. Open on 4 sub-accounts, the longest for 9 days, built from shared snapshot "Local Services Starter". If they share a cause, one fix may clear all 4.
  • No users exist. Open on 3 sub-accounts, the longest for 6 days, worth checking whether these share a cause.

New since last digest

Redwood Roofing Co · Critical

Critical Custom values · Empty
Hours of operation is empty. Any message using it will leave that spot blank.
Critical Custom values · Empty
New booking thank-you page URL is empty. Any message using it will send a blank link.
Warning Calendar · Mostly inactive
3 of 4 calendars are inactive. Most of this sub-account's booking types can't accept appointments.

Alder Street Dental · Critical

Critical Leads · New lead unanswered
A new lead (contact 9d2e4b7a, from Facebook) had no message, task, appointment or deal recorded 42 minutes after arriving.

Copperfield Auto Repair · Critical

Critical SMS · Rejected for A2P registration
Some texts were rejected because the sending number isn't registered for A2P.
Affected texts won't deliver until registration is complete.

Juniper Yoga Studio · Critical

Critical Calendar · No open time
"Intro Class" has no staff assigned. It can't produce a bookable slot until someone is assigned.

Fixed since last digest

Brightwater Plumbing
✓ 3 of 5 workflows in this sub-account are saved as drafts, not published. They won't run until they're published.
Larkspur Landscaping
✓ +13125550118 can take calls but has no assigned user, ring group or forwarding number.
Redwood Roofing Co
✓ Promotion name looks like it still has placeholder text ("Your offer here").

13 issues still open across 9 sub-accounts · View all →

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You're receiving this because Harbor & Pine Digital uses Watchtower to monitor its sub-accounts.

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The sample dashboard

The View findings links in the email open the sample dashboard. You can search, filter and open a sub-account there. Snooze, ignore, mute and Fix are switched off.

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