HighLevel sub-account problems: guides

Guides to the HighLevel problems that break quietly in a sub-account and how to check for each one.

For the whole picture, read about sub-account monitoring for HighLevel agencies.

• Custom value blank in a GoHighLevel email or text? How to fix it

  A custom value shows blank when nothing is stored in it for that sub-account.

• Can HighLevel alert you to workflow drafts in every sub-account?

  HighLevel's help center describes no alert for a workflow left in Draft, so drafts are easy to miss across sub-accounts.

• HighLevel email bounce suspension: triggers and how to avoid it

  HighLevel suspends a sub-account's email sending when its bounce rate reaches 5%.

• HighLevel Facebook connection expired: the three connections

  HighLevel has three separate Facebook connections: Settings, then Integrations (lead forms and Messenger), Ad Manager (ads) and Social Planner (scheduled posts).

• HighLevel calendar not bookable: why slots go missing

  A HighLevel calendar stops offering time slots when no team member is assigned or its availability leaves no open hours.

• HighLevel calls with nowhere to go: check every phone number

  Find phone numbers that can take calls but have no user, ring group or forwarding number set.

• HighLevel text error 30034 or 30007? What it means and how to fix it

  Two carrier errors on failed texts: what 30034 and 30007 mean, how to fix each and how to find them across sub-accounts.