- Same issue across sub-accounts: "Missed call text back" is saved as a draft, not published. It won't run until it's published. Open on 4 sub-accounts, the longest for 9 days, built from shared snapshot "Local Services Starter". If they share a cause, one fix may clear all 4.
- Same issue across sub-accounts: No users exist. Open on 3 sub-accounts, the longest for 6 days, worth checking whether these share a cause.
Sub-accounts
MB
Marigold Bakery
Phone · No call destination: +13125550142 can take calls but has no assigned user, ring group or forwarding number.
Critical
1
1
6 hours ago
MB
Marigold Bakery
Critical
1 critical · 1 warning
Phone · No call destination: +13125550142 can take calls but has no assigned user, ring group or forwarding number.
Checked 6 hours ago
Phone · No call destination: +13125550142 can take calls but has no assigned user, ring group or forwarding number.
Phone · No call destination: +13125550142 can take calls but has no assigned user, ring group or forwarding number.
Checked 6 hours ago
CriticalPhone · No call destination · open for 2 days
+13125550142 can take calls but has no assigned user, ring group or forwarding number.
A call may have nowhere to go unless another feature answers it, such as Voice AI, a workflow or the business phone set in Business Profile.
WarningUsers · None added · open for 6 days
No users exist on this sub-account.
Use this for a template, a demo or a sub-account you are still setting up. We stop checking it and it drops out of the counts and the digest. Nothing is deleted. You can start monitoring it again at any time.